COVID Shipping Updates
Estimated delivery time frames are as follow:
- For VIC customers, in approximately 3-5 working days;
- For NSW, SA, ACT customers, in approximately 4-8 working days;
- For QLD, NT, WA, and TAS customers, in approximately 7-10 working days.
- For VIC customers, in approximately 8-13 working days;
- For NSW, SA, ACT customers, in approximately 10-15 working days;
- For QLD, NT, WA, and TAS customers, in approximately 12-19 working days.
- Delivery time only starts after payment has been cleared and the item(s) have been dispatched from our warehouse (usually 1-2 working days after the receipt of cleared payment).
- Our delivery partners and Austier cannot guarantee delivery on any specific dates or times as this is not something under our control.
- Due to the ongoing COVID restrictions being placed in different states and natural disasters from time to time, delivery time frames can be affected and your patience in these cases would be appreciated.
- These conditions are for local products only. Products from our intentional partners have an approximate delivery timeframe of 13-20 business days - you'll know whether a product is locally shipped or internationally shipped via a notice at the bottom of the product page(s). This timeframe does not take into account global shipping delays such as that caused by global pandemics, weather conditions, natural disasters etc.
